Privacy Policy
How Australian Citizenship Prep protects your personal information while helping you prepare for the Australian citizenship test.
Last updated: July 6, 2025
1. Overview
Australian Citizenship Prep (www.australiancitizenshipprep.com.au) is a specialized online platform dedicated to helping prospective Australian citizens prepare for their citizenship test. We understand the importance of your journey to Australian citizenship and are committed to protecting your privacy throughout your preparation process.
This Privacy Policy outlines how we handle your personal information when you use our practice tests, study materials, and citizenship preparation resources. As an Australian-focused service, we comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information We Collect
Personal Information
When you use Australian Citizenship Prep, we do not store your test progress or results on our servers. All your test scores, answers, and study progress are saved locally in your browser (using local storage or cookies) and never transmitted to us.
- Email address (only if you contact us for support or subscribe to updates)
- Feedback about our practice tests and study materials
- Communication preferences for study reminders (if you opt in)
Website Analytics Information
To improve our citizenship test preparation materials, we automatically collect:
- Device type and browser information (to ensure compatibility with our practice tests)
- General location data (country/state level only, to understand our user base)
- Pages visited and time spent studying different citizenship test sections
- IP address for security and fraud prevention
- Referral source (how you found our citizenship prep website)
Citizenship Test Preparation Data
Important: Your practice test completion rates, scores, and study progress are never sent to our servers. This data remains private in your browser and is not accessible to us or any third party.
3. How We Use Information
We use the collected information for the following purposes:
Citizenship Test Preparation
- • Provide comprehensive Australian citizenship test practice materials
- • Track your progress through different test sections and topics
- • Personalize content based on your weak areas in citizenship knowledge
- • Send study reminders to help you prepare for your citizenship test
User Support & Communication
- • Respond to questions about Australian citizenship test requirements
- • Provide technical support for our practice test platform
- • Send important updates about citizenship test changes
- • Deliver educational newsletters about Australian citizenship (opt-in only)
Platform Enhancement
- • Analyze which citizenship topics users find most challenging
- • Develop new practice questions and study materials
- • Improve our website performance and user experience
- • Create better study guides for Australian citizenship preparation
Legal Compliance
- • Comply with applicable laws and regulations
- • Protect our rights and property
- • Prevent fraud and abuse
- • Respond to legal requests
4. Information Sharing
Important: We never share your citizenship test scores or study progress with the Department of Home Affairs, DIBP, or any government agency. Your preparation is completely private.
We may share your information only in the following limited circumstances:
Educational Technology Providers
We may use specialized educational platforms or analytics tools designed for online learning to improve our citizenship test preparation materials. These providers are carefully vetted and bound by strict confidentiality agreements.
Australian Legal Requirements
We may disclose information if required under Australian law, court order, or lawful government request, or to protect our rights, property, or safety in accordance with Australian legal standards.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement robust security measures for any information you provide directly (such as email for support). However, your test progress and results are never stored on our servers—they remain private in your browser. You are responsible for keeping your device secure.
Local Storage
Your test progress and results are only saved in your browser, not on our servers.
Secure Data Transmission
Any information you send us (e.g., via contact forms) is encrypted in transit.
Access Controls
We do not have access to your test progress or results.
Security Notice: Since your test progress is stored only in your browser, clearing your browser data or using a different device will result in loss of your local progress.
6. Cookies and Tracking Technologies
Australian Citizenship Prep uses cookies and local storage to save your test progress and preferences only on your device. This information is never sent to our servers.
Essential Cookies & Local Storage
These are required for the website to function properly and to save your test progress locally. If you clear your browser data, your progress will be lost.
Analytics Cookies
We use analytics cookies to understand general usage patterns, but these do not include your test results or answers.
Preference Cookies
These remember your study preferences locally for a personalized experience.
You can control cookies and local storage through your browser settings. Disabling or clearing them will remove your saved progress and preferences.
7. Your Rights
As a user of Australian Citizenship Prep, you have the following rights regarding your personal information:
Access
Request a copy of your personal or study data
Correction
Request correction of inaccurate information
Deletion
Request deletion of your account and all study data
Portability
Request export of your test results and study progress
Opt-out
Unsubscribe from study reminders and newsletters
Restriction
Request limitation of data processing for specific purposes
To exercise any of these rights, please contact us via the contact form on our website. We respond to all requests in accordance with Australian privacy law.
8. Third-Party Services
Our website may contain links to official government resources, educational partners, or third-party services (such as payment processors for premium features). We are not responsible for the privacy practices of these external services. Please review their privacy policies before providing any information.
Analytics Services
We may use Google Analytics or similar tools to understand how users interact with our citizenship test materials. These services only collect anonymized usage data (such as page views and device type) and do not receive your test scores, answers, or any personally identifiable study data. Please refer to their privacy policies for more information.
Social Media
Social media buttons or widgets may collect information according to their respective privacy policies. We do not share your citizenship test results or personal information on social media without your explicit consent.
Payment Processors
If you purchase premium features, payments are processed securely by third-party providers who comply with Australian and international standards. Australian Citizenship Prep does not store or have access to your payment card details at any time.
9. Policy Updates
We may update this Privacy Policy to reflect changes in our citizenship test preparation services, legal requirements, or user feedback. When we make significant changes, we will notify you by updating the date at the top of this policy and, if appropriate, by email. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending email notifications for significant changes (if you have provided your email)
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. If you have any questions, please contact us through our website.